Cisco Anyconnect Vpn Client For Mac Download

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Install Cisco AnyConnect Secure Mobility Client Version 4.3 on a Mac Computer

Objective

This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client version 4.3 on a Mac Computer. Prior to installing click here to review the Guidelines and Limitations section of the release notes.

Cisco AnyConnect Secure Mobility VPN Client Installation. Cisco VPN Client Download. º Manual Installation Method (Windows, Linux, Mac Operating Systems). After you have downloaded both files please use the instructions to install the.

Introduction

AnyConnect Secure Mobility Client is a modular endpoint software product. It not only provides Virtual Private Network (VPN) access through Secure Sockets Layer (SSL) and Internet Protocol Security (IPsec) Internet Key Exchange version2 (IKEv2) but also offers enhanced security through various built-in modules.

If you are using a Windows computer, click here to view an article on how to install AnyConnect on Windows.

AnyConnect client licenses allow the use of the AnyConnect desktop clients as well as any of the AnyConnect mobile clients that are available. For further details on licensing, click here to jump to the section on licenses.

To try out AnyConnect on mobile devices:

When installing the Cisco AnyConnect Secure Mobility Client, errors may occur and troubleshooting may be needed for a successful setup.

  • To know more about basic troubleshooting on common installation errors, click here
  • To refer to the administration guide, click here
  • If you're looking for guidelines for using AnyConnect, click to see the guidelines section of the release notes
  • For additional information on AnyConnect licensing on the RV340 series routers, see this article
  • To read about Cisco Business VPN Overview and Best Practices, click here

Applicable Devices

Software Version

  • AnyConnect (This document uses AnyConnect version 4.3 Link to download)

  • Mac OS Catalina (10.15) is compatible with AnyConnect 4.8 and later

    • Note: You will encounter issues if you attempt to use Mac OS Catalina with earlier versions of AnyConnect (AnyConnect 4.8 Release Notes Details from Apple )

  • Mac OS Mojave (10.14) is compatible with AnyConnect 4.7.04056 and below

Install AnyConnect Secure Mobility Client

Step 1. Download AnyConnect here.

Note: Install the AnyConnect Pre-deployment Package for the MAC operating systems.

Step 2. Double-click the installer.

Step 3. Click Continue.

Step 4. Go over the Supplemental End User License Agreement and then click Continue.

Step 5. Click Agree.

Step 6. Choose the components to be installed by checking or unchecking the corresponding check boxes. All components are installed by default.

Note: The items you select in this screen will appear as options in AnyConnect. If deploying AnyConnect for end-users, you may want to consider deselecting options.

Step 7. Click Continue.

Step 8. (Optional) Click Change Install Location to manually specify the path to install AnyConnect.

Step 9. Click Install.

Step 10. (Optional) Enter your password in the Password field.

Step 11. Click Install Software.

Step 12. Click Close.

You should now have successfully installed the AnyConnect Secure Mobility Client Software on your Mac computer.

Licensing Structure - Firmware versions 1.0.3.15 and later

As of March 2019, using RV340 series routers version 1.0.3.15 and later no longer require server licenses. Now you will need only a client license to download and use the Cisco AnyConnect Secure Mobility Client. A client license enables the VPN functionality and are sold in packs of 25 from partners like CDW or through your company's device procurement.

We recommend the following user license for use with the RV340 Series:

  • L-AC-PLS-LIC= Qty=25 Duration=12

Licensing Structure - Firmware versions 1.0.2.16 or lower

If you have not yet updated your firmware, please do so now. Do not delay. Click here to visit the downloads page for the RV34X series.

For further information and community discussion on AnyConnect licensing updates, click here.

For AnyConnect Licensing FAQs, click here.


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When you are off campus, some of Illinois State University’s electronic services are unavailable to you unless you establish a VPN connection.

Cisco AnyConnect is an application that the University makes available to students, faculty, and staff for free which may be used to establish a VPN connection with the University from off campus.

NOTE: If you need to request and install the application on your computer, please skip to the section further below entitled Download and Install Cisco AnyConnect. If you already have the application installed and would like to know how to connect to it, please read the section immediately below entitled Connect to the Cisco AnyConnect VPN Client Once Downloaded. The instructions below are listed for both Windows and Mac machines, respectively.

Connect to the Cisco AnyConnect VPN Client Once Downloaded

Windows:

  1. Open the Cisco AnyConnect VPN client.
  • Windows 8: On the Start screen, click [Cisco AnyConnect Secure Mobility Client].
  • Windows 10: [Start] > [All Apps] > [Cisco] > [Cisco AnyConnect Secure Mobility Client].
  • Alternatively, you can click [Start] and begin typing Cisco AnyConnect Secure Mobility Client and the application will show up. Click on the icon to start the application.
  1. Verify that the path in the field underneath “Ready to connect.” is VPN01.ILSTU.EDU.
  • If the path name does not automatically appear, click the arrow to the right of the field and select VPN01.ILSTU.EDU from the drop down menu, or enter the path name manually.
  1. Click [Connect].

Figure 1:

  1. When prompted, select the appropriate Group (Figure 1):
  • To access most ISU resources, you will select [–ISU-].
  • Important: To access ISU Oracle or SQL database resources directly (via software such as Microsoft Access, Oracle SQL Developer, Microsoft SQL Management Studio, etc.), select [DB-User_Access].

Note: When you attempt to connect, you may receive a prompt that tells you that Cisco AnyConnect is updating. Do not attempt to cancel this update, as this update will allow your VPN software to work.

Figure 2:

  1. Enter your ULID and password in the appropriate fields, then click [OK].
  2. After a moment, an informational banner window will appear that typically says “Welcome to Illinois State University,” but could display a different, informational message.
  3. Click [Accept].

You are now connected with the Cisco AnyConnect VPN client. A Cisco AnyConnecticon with a yellow, locked padlock will be visible in your system tray (in the lower-right corner of your desktop, next to the clock). This indicates that you are connected. If the icon appears without a padlock, this indicates you are no longer connected through VPN.

Mac OS X:

  1. Open the Cisco AnyConnect VPN client. Click [Finder] > [Applications]> [Cisco] > [Cisco AnyConnect Secure Mobility Client].

Figure 3:

  • Alternatively, you can search for the application in your “Dashboard” by simply clicking the rocket icon on your bottom toolbar. After that, start typing Cisco AnyConnect Secure Mobility Client and you will see the application. Click on the application to start the set-up process, or to access it once you’ve configured the settings properly.

Figure 4:

  1. Verify that the path in the field underneath “Ready to connect.” reads VPN01.ILSTU.EDU. If the field is empty, you will need to manually enter the file path exactly how it is shown in this article.

Figure 5:

  1. Click [Connect].
  2. When prompted, select the appropriate Group (Figure 6):
  • For most ISU resources, you will select [–ISU-].
  • Important: To access ISU Oracle or SQL database resources directly (via software such as Microsoft Access, Oracle SQL Developer, Microsoft SQL Management Studio, etc.), select [DB-User_Access].

Figure 6:

  1. Enter your ULID and password when prompted to do so and click [Connect].
  2. After a moment, an informational banner window will appear that typically says “Welcome to Illinois State University,” but could display a different, informational message.
  3. Click [Accept].

You are now connected with the Cisco AnyConnect VPN client. A Cisco AnyConnect icon with a yellow, locked padlock is now in your system tray (in the lower-right corner of your desktop). This indicates that you are connected. If the icon appears without a padlock, this indicates you are no longer connected through VPN.

Disconnect from the VPN

Windows:

To disconnect from the VPN on a Window’s machine:

  1. Locate the Cisco AnyConnect VPN client icon and click on it. It is usually on your toolbar, but if it is not, here are some additional ways to find the application:
  • Windows 8: On the Start screen, click [Cisco AnyConnect Secure Mobility Client].
  • Windows 10: [Start] > [All Apps] > [Cisco] > [Cisco AnyConnect].
    • Alternatively, you can click [Start] and begin typing Cisco AnyConnect Secure Mobility Client and the application will show up. Click on the icon to start the application so you can disconnect from the VPN.
  1. In the Cisco AnyConnect Secure Mobility Client pane, click [Disconnect].

Figure 7:

  1. Close Cisco AnyConnect Secure Mobility Client.

You are now disconnected from VPN.

Mac OSX:

To disconnect from a VPN connection on Cisco AnyConnect on Mac running Mac OS X or later:

  1. Click on the Cisco AnyConnect icon in your Dock.
  2. Click [Disconnect].
  3. Close Cisco AnyConnect Secure Mobility Client.

Figure 8:

You are now disconnected from VPN.

Download and Install Cisco AnyConnect for Windows or Mac OS X

Students, faculty, and staff may download the Cisco AnyConnect VPN Client for Windows or Mac OS X from the University IT Help portal by following the directions below:

Windows:

  1. Navigate to the IT Help portal (at ITHelp.IllinoisState.edu),
  2. Click [Downloads] in the middle of the screen.
  3. Under Cisco AnyConnect, select the version you would like to download. You will need to select the version that is compatible with your machine. You can choose either Windows or Mac.
  4. Click on [Windows] or [Mac] and log in with your ULID and password if prompted to do so. You will be directed to a form to request the download file be sent to you. You will need to fill out the required fields in the submission form. Once submitted, your request will be handled in the order it was received. Once approved, you will receive an email. You will then click [Download Files] and you may be navigated to a Central Login page where you will need to enter your ULID and password. Once you log in, click the file next to Attached Files.

NOTE: If you have never access Liquid Files (SendTo) before, you may see a log in page to log into Liquid Files itself. Instead, you will want to click the [SSO Sign In] button to be navigated to a Central Login page. You will enter your ULID and password. Upon logging in, you will need to accept some terms and conditions. Once you have done that, you will never be prompted again for an SSO sign in.

  • Upon successfully downloading the installer, you will need to open the installer and follow the prompts.

Figure 9:

  • Agree to the Terms and Conditions and proceed with the installation by clicking [Accept]. You may need to enter your computer’s profile credentials in order to accept the installation.

Figure 10:

  • Once the software has finished downloading, click [Finish] to close out of the installation process. You can now access the VPN software.

Mac OS X:

  1. Navigate to the IT Help portal (at ITHelp.IllinoisState.edu),
  2. Click [Downloads] in the middle of the screen.
  3. Under Cisco AnyConnect, select the version you would like to download. You will need to select the version that is compatible with your machine. You can choose either Windows or Mac.
  4. Click on [Windows] or [Mac] and log in with your ULID and password if prompted to do so. You will be directed to a form to request the download file be sent to you. You will need to fill out the required fields in the submission form. Once submitted, your request will be handled in the order it was received. Once approved, you will receive an email. You will then click [Download Files] and you may be navigated to a Central Login page where you will need to enter your ULID and password. Once you log in, click the file next to Attached Files.

NOTE: If you have never access Liquid Files (SendTo) before, you may see a log in page to log into Liquid Files itself. Instead, you will want to click the [SSO Sign In] button to be navigated to a Central Login page. You will enter your ULID and password. Upon logging in, you will need to accept some terms and conditions. Once you have done that, you will never be prompted again for an SSO sign in.

  • Upon successfully downloading the installer, you will need to open the installer and follow the prompts. When you get to the Installation Type screen, ensure that only the VPN checkbox is selected, then click [Continue] to proceed with the installation

Figure 11:

  • Click [Continue] to finish the installation. Once finished, open the Cisco AnyConnect Secure Mobility Client. You can find it in the Cisco folder in your applications, or can be manually searched in your Launchpad, as instructed above.

Figure 12:

  • Type VPN01.ILSTU.EDU in the empty text field, then press [Connect].

Figure 13:

  • Enter your ULID in the Username field and your current password in the Password field. Click [OK].

Figure 14:

  • You will see a welcome window. Click [Accept] to be connected to the VPN.

Figure 15:

  • Now that you are connected, you will be able to access university-restricted applications such as iPeople.
  • When you are ready to disconnect from the VPN, go back to the application and click [Disconnect] and close out of the application.

Figure 16:

How to Get Help

For technical assistance, you may contact the Technology Support Center at 309-438-4357 or by email at SupportCenter@IllinoisState.edu.

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