A week or two ago, I was unable to use ReadyCloud for a few weeks. The problem seemed to be fixed and I used it with success.

Not what you're looking for? Return to the ReadyCLOUD FAQ. To install the ReadyCLOUD Desktop App on your Windows PC: Download the ReadyCLOUD installation package: In your web browser, visit the ReadyCLOUD page. Click Sign In in the upper-right corner. Sign in with your MyNETGEAR account credentials. Click Download ReadyCLOUD App in the lower. Compatible with all Windows, Mac, Linux, web and mobile devices High-performance Marvell Armada CPU Two-bay hot-swappable 2.5' or 3.5' SATA / SSD Drive Bays 8TB maximum internal capacity Supports SSD and SATA drives (with tool-less installation) ReadyCLOUD for simple cloud-based setup, file access and management.

Today (February 24) when I tried to get on ReadyCloud I got the message that the NAS has been disconnected. When I went to check the situation I now get messages 'offline' and 'Available Services.'

Any ideas on what is happening or how to fix this?

Thank you.

Hi, every time

You have a DNS (like 8.8.8.8) added in the active NIC/s on your ReadyNAS? Have you tried logging in/out of your ReadyCLOUD admin tab Cloud? Perhaps, the restart of the system or the network would be useful.

Kind regards

BrianL
NETGEAR community team

Tags: Netgear

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  2 download the right version on readycloud.netgear.com;

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  On windows: delete this file C:Users[logged in]AppDataLocalTempReadyCloudSetup.exe

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